Customs Compliance Manager

1 week ago Be among the first 25 applicants

Reports to: Vice President of Finance

Reporting

Location:

Roanoke, TX Office

Travel Required: up to 10%

Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been a common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers.

The Customs Compliance Operations Manager will support the Head of Customs & Trade Compliance in Trade Facilitation, Strategy, Risk Management, Supply Chain (e.g., CTPAT), Cost optimization, analytics, and compliance.

• Hands‑on day‑to‑day import, export, and logistics activity (e.g., review of transport documents, tariff designation, Broker instructions).
• Leverage internal tools to designate Product Import classification (USHTS) and ECCN codes, maintain data management in the company ERP, and issue parts database.
• Coordinate and conduct import audits (e.g., Tariff Code, value, quantity, FTA Claims) and monitor Brokerage compliance through Metrics and Broker Scorecards.
• Ensure the designated Customs Broker maintains compliance and exercises reasonable care in filing Samsung customs declarations, whether they are consumption or foreign trade zone entries.
• Audit (e.g., accuracy of billing rates) and process vendor billing invoices.
• Monitor and assess impact of local and global customs changes and related laws and regulations, ability to summarize and provide guidance to mitigate risk (e.g., Section 301, USITC litigation cases, Forced Labor, Trade Modernization, Supply Chain Security, etc.).
• Develop the SOPs and training and the refinement and implementation of Trade Compliance‑related processes and Best Practices.
• Assist the Logistics department in analyzing costs for international transportation and develop methods to minimize or reduce costs.
• Support the export function, document creation, guidance, direction, and restricted party screening activities when necessary.
• Assist in internal company global policies and finance audits.
• Support with cross‑functional projects related to trade transactions.

• Bachelor’s Degree in Business, International Trade or equivalent experience.
• License Customs Broker, preferable but not required.
• At least 6 years of International Trade experience with a good understanding of core trade principles (e.g., valuation, tariff coding, free trade agreements, reconciliation, etc.).
• Critical Thinking and Analytical skills with respect to data manipulation, and the ability to create actionable and informative data (e.g., Alteryx, Tableau, dashboarding).
• Knowledge of Microsoft Office products (e.g., Excel, PowerPoint, and Word)
• A high level of confidence, integrity, enthusiasm, and executive presence fits a fast‑paced, energetic, and proactive organization.
• Experience working with HVAC industry.

Samsung Lennox HVAC North America, LLC. is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Industrial Machinery Manufacturing