Certified Medical Assistant In Basket

JOB SUMMARY - Certified Medical Assistant In Basket

Schedule:

Full time, weekdays. M-F, 8a-5p

The Certified Medical Assistant (CMA) assists in the delivery of health care to patients by performing administrative and routine clinical tasks. The CMA performs appropriate in-basket tasks and manages patient electronic medical records.

• Serves as initial reviewer of all in-basket messages assigned to the care team.
• Identifies messages appropriate for the top of license role.
• Inserts patient education as instructed by physician and marks status of in-basket messages so other care team members can identify ownership of actions needed.
• Matures and routes messages not in scope to appropriate team member, pool or provider.
• Documents clearly and efficiently in the electronic medical record.
• Coordinates referrals and prior authorizations (per clinic workflow).
• Completes FMLA, home health and other paperwork.
• Executes standing delegated orders.
• Addresses pending/plan orders and associated diagnosis codes.
• Performs administrative duties such as patient calls, MyChart notifications, relaying messages.
• Serves as initial owner of care gap closure for assigned patient panels.
• May be required to perform in-clinic CMA duties as outlined in the CMA job descriptions.

• Ability to successfully manage in-basket activity per scope and licensure and adhere to productivity measures and turnaround time targets.
• Knowledge of principles of safe and accurate medical administration.
• Knowledge of the five rights: right patient, right medication, right dose, right route, and right time.
• Ability to accurately document patient information in accordance with organizational policies, regulations and procedures.
• Familiarity with HIPAA regulations.
• Ability to give injections and draw blood.
• Knowledge of medical terminology.
• Good listening and interpersonal communication (oral and written) skills.
• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
• Excellent data entry, numeric, typing and computer navigational skills with attention to details.
• Comfortable working in a fast paced and changing environment.

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar-for-dollar match up to 5%.
• Tuition Reimbursement.
• PTO accrual beginning Day 1.

EDUCATION

• High School Diploma / GED Equivalent.

EXPERIENCE

• 2 Years of Experience;
  Experience in primary care is a plus.

CERTIFICATION / LICENSE / REGISTRATION

• Basic Life Support (BLS) within 30 days of hire.
• Certified Medical Assistant (CMA) from one of the following:
  Nat Cert Med Asst (NCMA) from NCCT, Cert Med Asst (CMA) from AAMA or ARMA, Cert Cln Med Asst (CCMA) from NHA, Reg Med Asst (RMA) from AMT, AAMP or AAH, Nat Reg Cert Med Asst (NRCMA) from NAHP, Cln Med Asst Cert (CMAC) from AMCA.