Barista Roanoke Campus

Description

Barista Position Synopsis:
Working in The Coffee Shop is different from any other job. You will handcraft delicious beverages, build relationships with our customers and your fellow co-workers. We offer flexible schedules and an environment that is truly welcoming. Baristas are the face of Compass Church
.

Available to work flexible hours based on services and special events.

A committed Christian who is comfortable working in a Church environment and is like-minded regarding our Christian Beliefs (See Beliefs, Staff Commandments on our website) with the following qualifications.

• Acts with integrity, honesty and knowledge to promote the culture, values and mission of Compass.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service to all customers by acting with a customer is first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance.

• No previous experience required.

Pay: $12.00 per hour

• Application must be fully completed and digitally signed in order to be considered.

• Maintain regular and consistent attendance and punctuality.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• Comply with a dress code.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Available to perform many different tasks within the store during each shift.

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills
• Ability to work as part of a team.
• Ability to build relationships.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.