Customer Support Associate
Job in
Roanoke, Roanoke County, Virginia, 24000, USA
Listed on 2026-10-12
Listing for:
Tech Mahindra
Full Time
position Listed on 2026-10-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator
Job Description & How to Apply Below
- Receive internal and external requests for quote
- Support part requests for:
Switchgear, breakers, transformers, drives and motors - Locate part information through client's factory systems
- Obtain pricing and availability from client's factory or approved external vendor
- Forward quote to customer
- Receive purchases orders
- Book orders in ERP
- Complete request for materials and create PO (send to vendor)
- Track order throughout the process to ensure requested materials/service is delivered to requesting customer within the quoted time frame
- High school diploma
- Ability to effectively work in a high volume, quick-response environment
- Excellent oral and written communication skills
- Ability to listen, understand, follow up on and resolve customer requirements
- Passion for customer service and innovation
- Proficiency in MS Office and MS Outlook
We are currently recruiting a Customer Support Associate for our team in Roanoke, VA, United States.
Position Requirements
10+ Years
work experience
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