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Customer Care Specialist — Banking & Digital

Job in Roanoke, Roanoke County, Virginia, 24019, USA
Listing for: SouthState Bank
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist — Banking & Digital Support

South State Bank is seeking a Customer Care Representative to provide exceptional service to external and internal customers. You will handle inquiries, guide customers through digital banking tools, and support debit card needs while maintaining security and confidentiality.

This role requires strong communication skills, a customer-first mindset, and the ability to adapt to changing banking needs. Hours include 11am–8pm EST with rotating Saturday shifts.

This role is for the Customer Care Specialist — Banking & Digital Support role at South State Bank.

This opening is for the Customer Care Specialist — Banking & Digital Support role at South State Bank.

We are seeking a motivated Customer Care Specialist — Banking & Digital Support to join South State Bank in VA, United States.

Consider building your career as a Customer Care Specialist — Banking & Digital Support at South State Bank.

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