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Hybrid Customer Care Team Lead – Inspire Excellence

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: Placements24
Full Time position
Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 37000 - 55000 USD Yearly USD 37000.00 55000.00 YEAR
Job Description & How to Apply Below

Placements
24 is seeking a Customer Care Team Lead to guide our client’s support operations in a hybrid East London setting. You will supervise a team of customer care representatives, optimize workflows, and drive customer satisfaction initiatives.

You will monitor performance, conduct reviews, and implement strategies to improve first-contact resolution while coordinating with other departments to ensure a seamless customer experience. A relevant degree in business management is advantageous.

We would love to welcome a new Hybrid Customer Care Team Lead – Inspire Excellence to our organisation in Roanoke, VA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Customer Care Team Lead – Inspire Excellence role in the description above.

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