Clinical Associate - River Valley Medical Center ER

Job Title: Clinical Associate - New River Valley Medical Center ER - FT

Description Full time, Night shift, 2900 Lamb Cir, Christiansburg, VA. As a clinical associate, you will provide basic clinical services and clerical support to the unit health‑care team.

Orientation: You must attend required orientation classes on weekdays from 8 am to 5 pm for the first two weeks. Two classes are online; others are in person in Roanoke, VA.

Shift Pattern: Three 12‑hour Night shifts each week with every other weekend and rotating holiday requirements.

• Welcomes and assists patients and visitors with registration.
• May assist with patient admissions, transfers, and discharges.
• Coordinates patient flow using department/unit specific software and Intranet; schedules therapeutic and diagnostic procedures.
• May review medical records for outstanding orders and notify nurse of stat orders and medication changes.
• Cleans unit‑based equipment and gathers supplies needed to operate equipment between patients as needed.
• Transports patients, supplies, specimens and equipment within the facility.
• May assist with chart audits.
• May perform unit‑based patient care tasks for patients.
• May participate in the sitter process.
• Interacts with patients, visitors, physicians, and other health professionals.
• Answers incoming calls via telephone and patient call system; routes calls as needed and takes messages.
• Provides scheduling coverage support for department/unit staff scheduling, including backup coverage.
• Operates and maintains general office equipment; orders department/unit supplies and equipment and stocks/organizes supplies.
• Serves as a resource for department/unit software system.
• Monitors cleanliness of waiting and break rooms and performs safety/environmental rounds.
• Assists with maintaining regulatory compliance in unit.

• High school graduate or GED.
• No prior experience required.
• No licensure, certification, or registration required unless the following:
• Certified Nursing Assistant is required for Critical Access Area.
• AHA BLS‑HCP required.
• Effective interpersonal, communication, and team‑working skills.
• Must be organized and self‑motivated.
• Must have knowledge of office procedure and equipment.

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

Carilion Clinic is an Equal Opportunity

Employer:

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veteran status. Carilion is a Drug‑Free Workplace.