Clinical Associate - River Valley Medical Center ER
Listed on 2026-01-12
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Healthcare
Healthcare Administration, Medical Receptionist
Job Title
Clinical Associate - New River Valley Medical Center ER - FT
Employment StatusFull time
ShiftNight (United States of America)
Facility2900 Lamb Cir - Christiansburg CP02 Carilion Medical Center
Requisition NumberR157163 Clinical Associate - New River Valley Medical Center ER - FT (Open)
How You’ll Help Transform HealthcareHere is an opportunity to thrive and bring your valuable skills to life within a setting known for providing the best quality care to patients. As a clinical associate, you will provide basic clinical services to patients and clerical support to the unit health‑care team.
Successful candidate MUST BE able to attend required orientation classes during day time hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks. These classes are mandatory! At least two classes are being conducted online, but the rest of them will require you to attend classes in person in Roanoke, VA.
Three 12‑hour Night shifts each week with every other weekend and rotating holiday requirements.
Responsibilities- Welcomes and assists patients and visitors with registration.
- May assist with patient admissions, transfers, and discharges.
- Coordinates patient flow into/out of area using department/unit specific software and intranet. Schedules patient therapeutic and diagnostic procedures.
- May review medical records for outstanding orders and notify nurse of stat orders and medication changes.
- Cleans unit-based equipment and gathers supplies needed to operate equipment between patients as needed.
- Transports patients, supplies, specimens and equipment within the facility.
- May assist with chart audits.
- May perform unit-based patient care tasks for patients.
- May participate in the sitter process.
- Interacts with patients, visitors, physicians, and other health professionals.
- Answers incoming calls via telephone and patient call system. Routes calls as needed and takes messages.
- Provides scheduling coverage support for department/unit staff scheduling, including backup coverage.
- Operates and maintains general office equipment. Orders department/unit supplies and equipment and stocks/organizes supplies.
- Serves as a resource for department/unit software system.
- Monitors cleanliness of waiting and break rooms and performs safety/environmental rounds.
- Assists with maintaining regulatory compliance in unit.
Education: High school graduate or GED.
Experience: None.
Licensure, certification, and/or registration: None unless the following:
- Critical Access Area – Certified Nursing Assistant is required.
Life Support: AHA BLS‑HCP required.
Other
Minimum Qualifications:
Effective interpersonal, communication, and team‑working skills. Must be organized and self‑motivated. Must have knowledge of office procedure and equipment.
Recruiter: JAMIE RATLIFF
Recruiter Email: jsratliff
For more information, contact the HR Service Center at 1‑800‑599‑2537.
Carilion Clinic is an Equal Opportunity
Employer:
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace.
For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800‑599‑2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E‑Verify: https://(Use the "Apply for this Job" box below).-policies
Benefits, Pay and Well‑being at Carilion ClinicCarilion understands the importance of prioritizing your well‑being to help you develop and thrive. That’s why we offer a well‑rounded benefits package, and many perks and well‑being resources to help you live a happy, healthy life at work and when you’re away.
Below are benefits available to you when you join Carilion:
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Virgin Pulse
- Discounts on childcare
- Continued education and training
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