Part Time Admissions Coordinator

Part Time Admissions Coordinator – Pinnacle Treatment Centers, Inc., Roanoke, VA

Position Overview

Part-Time (Monday - Friday 5:00 pm - 8:00 pm / Saturday 8:00 am - 1:00 pm)

Recent Patient Testimonial

“From the moment I walked in, the staff made me feel supported and cared for. They helped me start my journey to recovery.”

About The Role

Pinnacle Treatment Centers is a growing leader in addiction treatment services, touching the lives of more than 35,000 patients daily across the nation. Our mission is simple yet powerful: remove all barriers to recovery and transform individuals, families, and communities with treatment that works. As an Admissions Coordinator in our Roanoke location, you will be the first point of contact for patients seeking help.

You’ll manage intake services, coordinate care planning, and build referral networks—all while ensuring a smooth and compassionate admission process. Your role is critical in helping patients begin their recovery journey.>

Requirements

• Experience:
  
  Minimum of one (1) year intake/admissions experience, preferably in behavioral healthcare.

Preferred

• Undergraduate or graduate degree from an accredited college or university.
• Three (3) years of intake/admissions experience in behavioral healthcare.

Responsibilities

• Coordinate admissions and discharges for all patients.
• Verify benefit eligibility and insurance coverage.
• Assist with Utilization Review and billing issues.
• Collect co-pays, deductibles, and other fees at admission, during treatment, or at discharge.
• Arrange patient payment plans when necessary.
• Serve as a liaison to patients regarding insurance benefits and coverage.
• Schedule and complete admission assessments and required paperwork.
• Attend team meetings and complete all required training on time.
• Perform other duties as assigned.

Benefits

• 18 Days PTO + 8 Paid Holidays
• 401(k) with Company Match
• Medical, Dental, Vision, plus Short/Long-Term Disability & Accident Insurance
• STAR LRP Loan Repayment Program
• Discounted Tuition & Scholarships through Capella University
• Company-Sponsored Training & Certification Opportunities

Optional Preferred Skills and Motivations

• Enthusiastic:
  Shows intense and eager enjoyment and interest
• Team Player:
  Works well as a member of a group
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well
• Flexibility:
  Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter:
  Inspired to perform without outside help
• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We want to have the best available persons in every job.

Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non-merit based factors or any other consideration made unlawful by applicable federal, state, or local laws.

It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

Join Our Team. Join Our Mission. If you’re ready to help patients take their first step toward recovery, apply today and make a lasting impact in Roanoke, VA.