Patient Care Technician - West Unit - PT

Employment Status: Part time

Shift: Day (United States of America)

Facility: 1906 Belleview Ave SE - Roanoke

Requisition Number: R156598 Patient Care Technician - 10 West Unit - PT (Open)

How You’ll Help Transform Healthcare: As a part of the patient care team, you'll experience an environment defined by a deep commitment to your personal well-being and professional development. This is a great opportunity to start your health care career journey, within a setting renowned for clinical excellence.

You will provide nursing care that includes taking the patient's blood pressure, checking their oxygen levels and temperature, as well as assisting patients of all sexes and genders with bathing, meals, toileting, ambulation, and other basic needs. The Patient Care Tech/Nursing Assistant role can include one-on‑one care of patients on suicide or safety precautions.

Successful candidate MUST BE able to attend required orientation classes during daytime hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks. These classes are mandatory! 10 West is a 28 bed Medical‑Surgical unit primarily consisting of the geriatric population with a wide range of medical diagnoses. Together we work as a team to ensure the needs of our patients are met.

The care we provide includes assistance with activities of daily living and maintaining a safe and comfortable space to heal as our patients transition home or to skilled‑care facilities.

This position is part time, working the day shift with every other weekend and rotating holidays.

As part of the health care team, the Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients of all ages. Provides quality service through a team‑oriented, collaborative approach to patient care.

• Provides basic nursing care and performs advanced technical skills for specified age groups according to established standards. Assists patients with activities of daily living. Appropriately documents and reports patient observations to licensed staff.
• Transports patients, supplies, specimens, equipment, etc. within the facility.
• Contributes to Carilion Clinic’s performance improvement activities. Actively participates in obtaining desired service line/departmental outcomes.
• Exhibits competent knowledge of EMR and assists with chart audits.
• Participates in unit quality surveillance activities.
• Actively participates in unit shared governance and/or organization councils/committees.
• May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds).
• Provides support for department/unit staff scheduling, including covering lunch assignments.
• Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Assists with customer service in way‑finding, answering phones, making meaningful connections with patient and visitors.
• Processes equipment between patients as needed (cleans unit‑based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. Follows procedures for timely equipment repairs.
• Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus. Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet. Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission.
• Welcomes and assists patients and visitors; assists with registration. Serves as “face” of the unit; role models service excellence behaviors at all times.
• Demonstrates excellent telephone etiquette and interpersonal skills when answering phones and interacting with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately.
• Monitors cleanliness of the waiting and break rooms, and performs…