Family Support Worker; VDHRN

Family Support Worker

Consider joining the Virginia Department of Health as we foster healthy and resilient communities. This is your opportunity to serve the public in the Early Intervention Program at the Roanoke City/Alleghany Health District.

Job Description:

Provides guidance to clients with a knowledge of social and vocational case management and counseling methods to develop individualized service plans and perform assessments to determine personal, social, health and economic needs. Assists clients by independently identifying and referring them to available federal, state, local, and private resources to assist with their needs. Educates clients on clinical and other relevant procedures and coordinates client care and community resources.

Duties:
Service Delivery
• Conducts client intakes, assessments, and needs analysis.
• Develops and implements care service plans; provides mentoring and links to community resources.
• Educates and supports clients, encouraging participation in meetings and programs.
• Promotes health and safety through program compliance
• Completes documentation accurately and timely, following policies and procedures.
• Reports crisis situations and adheres to critical incident response and reporting protocols Outreach
• Supports outreach, recruitment, and community engagement efforts.
• Builds partnerships and links clients to health education and community resources Professional Development
• Assesses personal training needs annually and participates in relevant educational opportunities.
• Provides education and shadowing experiences for public health students.

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 35 local health districts. The Roanoke City and Alleghany Health Districts (RCAHD) are two health districts in the Commonwealth of Virginia under the Virginia Department of Health and employ approximately 140 staff.

RCAHD encompasses the cities of Covington, Roanoke, and Salem and the counties of Alleghany, Botetourt, Craig, and Roanoke. RCAHD, which provides services from nine office locations, serves a combined population of over 278,400 people throughout both rural and urban environments and works to promote and encourage healthy behavior, protect the public against environmental hazards, prevent epidemics and the spread of disease, respond to disasters, assist communities in recovery and assure the quality and accessibility of health services for all members of the communities.

The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. VDH requires all Health-Care Personnel (HCP) to provide documentation of immunization or evidence of immunity to the following: hepatitis B, measles, mumps, rubella, and varicella; a one-time dose of tetanus, diphtheria, and pertussis (Tdap) vaccine regardless of the interval since the last dose of tetanus-diphtheria (Td) vaccine was administered (Td or Tdap boosters shall be received every 10 years);

and the current year's seasonal influenza vaccination.

Minimum Qualifications
• Experience providing support resources and information to customers.
• Understanding of infant and child development and family services.
• Experience in individual counseling, relationship building, and group leadership.
• Strong verbal and written communication skills.
• Skill in interviewing clients to gather, interpret, and use data effectively.
• Proficiency in documentation, data entry, and record-keeping.
• Proficient in using computer…