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Software Support Analyst - Frontline Public Safety Tech

Job in Roanoke, Roanoke County, Virginia, 24019, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 52000 - 70000 USD Yearly USD 52000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Software Support Analyst I - Frontline Public Safety Tech

Mark
43 is seeking Software Support Analysts to join our team. You’ll be on the front lines of customer support, directly interacting with first responders and civilian staff at public safety agencies to improve their experience with our products.

Responsibilities include providing excellent support via email, phone, and chat; troubleshooting and reproducing issues; escalating to engineering and PM teams; and assisting in testing new features as they are developed.

We have an opening for a Software Support Analyst I
- Frontline Public Safety Tech in Yorktown, VA, United States within Sales, IT & Technology.

This role, Software Support Analyst I
- Frontline Public Safety Tech at Mark
43, could be your next opportunity.

Are you ready to take on the Software Support Analyst I
- Frontline Public Safety Tech role at Mark
43?

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