Business and Data Analyst U.S. Citizenship , Public Trust Suitability

Start Your Adventure at Via Logic

Business and Data Analyst

Remote; work must be performed within the United States. Preference for candidates located in the following states: CA, CO, DC, GA, FL, IL, MS, NC, NY, OH, PA, TN, TX, UT, VA, and VT.

Full-Time, W-2

$90,000 annually

3–5 years of relevant professional experience;
Salesforce platform experience required

• Be a U.S. Citizen.
• Currently reside within the United States.
• Have lived within the U.S. for at least 3 of the past 5 years.
• Be eligible to obtain and maintain the required U.S. government Public Trust suitability determination.
• Successfully complete the required background investigation, including a credit check, before beginning work.

Welcome to Via Logic, where innovation meets collaboration. We are seeking a Business and Data Analyst with 3–5 years of relevant professional experience and hands-on Salesforce platform experience to support our federal government client. In this role, you'll connect program needs with technical delivery, helping teams understand business processes, define requirements, and improve applications and workflows. You'll work closely with stakeholders, developers, Quality Engineers, and other technical team members to translate complex needs into clear, actionable requirements and reliable solutions.

Our work supports public assistance, recovery support, grants management, and mitigation-related processes. Experience supporting these programs or working with state and local governments is preferred. This is a great opportunity for an analyst who enjoys understanding how programs operate, asking thoughtful questions, and helping teams deliver technology that makes complex work easier.

• Requirements Gathering: Facilitate stakeholder interviews, discovery sessions, and working meetings to identify business needs, clarify priorities, and define project scope.
• Business Process Analysis: Document current workflows, identify gaps and inefficiencies, and develop future-state processes that improve program operations and the user experience.
• Salesforce Business Analysis: Analyze business needs within Salesforce-based applications, document workflow and data requirements, and collaborate with Salesforce administrators and developers to evaluate and refine solutions.
• Program & Grants Workflows: Translate public assistance, recovery support, grants management and mitigation-related business processes into clear requirements that support application development and enhancements.
• User Stories & Acceptance Criteria: Develop and refine epics, user stories, business rules, and acceptance criteria that give development and testing teams a shared understanding of expected functionality.
• Technical Liaison: Serve as a bridge between business and technical teams, explaining program needs, resolving questions, and helping ensure solutions meet stakeholder expectations.
• Data Analysis & Reporting: Analyze application and program data, clarify reporting needs, identify inconsistencies, and help teams define useful reports and dashboards.
• Testing & Validation: Partner with Quality Engineering and business users to validate requirements, support user acceptance testing, document defects, and confirm that delivered functionality meets business needs.
• Documentation & Traceability: Maintain business requirements, process flows, data mappings, decision records, and other documentation that connects stakeholder needs to delivered functionality.
• Agile
  
  Collaboration:
  
  Participate in backlog refinement, sprint planning, demonstrations, and other Agile activities. Coordinate with analysts and technical…