Army Contracting System Expert - Service Desk; Secret
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support
LMI Consulting, LLC is seeking a Functional Service Desk Agent with DoW contracting experience to support the Army Contract Writing System (ACWS) from its Tier 2 Functionality Desk. The role requires an active DoD Secret Clearance and delivery of timely, accurate incident resolution.
You will handle incidents end-to-end, document diagnostic steps and outcomes, and escalate when needed to Tier
3. This position emphasizes customer empathy, knowledge sharing, and ITIL-aligned processes in a federal
The Army Contracting System Expert - Service Desk (Secret) role at LMI Consulting, LLC is now open for applications in Tysons, VA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
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