Project Manager, Operations Manager, Program ​/ Project Manager

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$65,000.00/yr - $70,000.00/yr

JOB TITLE:

Project Manager

DEPARTMENT:
Southeast Studio

REPORTS TO:

Project Manager Team Lead

FLSA STATUS:
Exempt

JOB TYPE:
Full time

LOCATION:

Roanoke, VA;
Southwest VA area;
Winston Salem, NC;
Charlotte, NC

COMPENSATION: $65K - $70K

At Meteor, integrity and transparency are paramount in all our operations and interactions. To avoid any potential conflicts of interest and maintain the trust of our public customers, we regret that we cannot consider applications from individuals who are currently employed by organizations that are customers of Meteor, where they hold positions that could influence the purchasing decisions regarding our products or services.

This policy ensures fairness and impartiality in our hiring process and customer interactions.

If you fall under this category, we appreciate your understanding and encourage your continued support as a valued customer.

The Project Manager (PM) owns the fulfillment of assigned projects, exceeding the expectations of the customer, and ensuring profit protection. This involves managing the order process of educational fixtures and furniture for our clients through order entry, delivery scheduling, installation coordination, onsite project management and punch list processing. The candidate will lead through influence as well as detailed planning, coordination and communication with customers, vendors, installers, and the Studio team.

The PM oversees all tasks, critical dates, client, and third‑party interface Insights customer portal, client relations, performance quality, budget, and project administration for each assigned project.

• Attends project meetings as required to establish overall project scope in concert with Studio Team and manage project from purchase order through completion
• Works collaboratively with Studio Team to deliver exceptional customer journey
• Directs, coordinates, and manages tasks, assignments, and completion for entire studio and project team
• Coordinates with studio team to develop work plans, schedule, and logistics based on overall project parameters, project schedule and scope, and customer's goals
• Reviews project site, plans, and product specifications
• Works with the Studio team of designers and Project Coordinators to ensure complete turnover of all project information including but not limited to plans, notes, room door lists, notes following the receipt of purchase order
• Acts as a single point of contact for client and suppliers
• Communicates proactively and effectively with customers and provides detailed project updates

• Maintains detailed project documentation of key project decisions including customer requests and revisions
• Provides timely, formal written communications throughout project to client, third parties, and Meteor project team
• Manages accurate and detailed record keeping including receiving documentation, time sheets and contract adherence, sign-offs and approvals, and key decision records
• Maintains Insights in concert with Learning Environment Specialist to ensure current and accurate information is represented to the customer during and following project installation

• Coordinates with Studio Project Coordinator and Learning Environment Specialist under standardized practice through the Best Practice Leader in planning, scheduling, and managing installations and third‑party installation companies
• Works collaboratively with Studio Team to deliver exceptional customer journey
• Performs on‑site leadership, strategic site visits, and attends walk‑throughs as required
• Supervises site furniture and fixture installation including performance of work, installation administration, and timeliness of task completion
• Keeps current with ERP database, all acknowledgments and estimated delivery dates, engaging in…