Clinical Coordinator - RN - Tazewell VA Clinic

Job Title

Clinical Coordinator - RN - Tazewell VA Clinic

Status:
Full time

Shift: Day (United States of America)

Facility: 388 Ben Bolt Ave - Tazewell CP01 Carilion Medical Center.

Requisition Number: R156432 Clinical Coordinator - RN - Tazewell VA Clinic (Open)

The Clinical Coordinator uses advanced nursing processes in decision-making, patient assessment, data analysis, development and implementation of methods and systems to improve the overall quality and efficiency of patient care for the designated department and population served. Provides direct and indirect patient care as needed; oversees the delivery of patient care; and provides day-to-day management of programs to coordinate patient care as designated by the department.

Coordinates the delivery of safe, high-quality patient care; identifies areas for study; and participates in and/or supports research. Works in compliance with all State, Federal, and other regulatory requirements. Serves as a resource and mentor to staff and team members.

• Organizes, formulates, and coordinates a multi-disciplinary approach to the patient population for achievement of optimum outcomes.
• Assesses, implements, and coordinates patient care plans including: assess referrals to ensure appropriateness of admission/appointment; screening of referrals for appropriate placement; ensuring patients and/or family members understand the plan of care; preparing the patient and family for ongoing post-discharge care; and responding to patients' needs and concerns.
• Problem solves to facilitate effective outcomes and resolves complaints, issues, or concerns.
• Plans, implements, and coordinates strategies through evidence-based practices to support quality patient care and improve outcomes.
• Develops, collects, analyzes, and evaluates data as needed to identify trends. Presents findings and makes recommendations for performance and quality improvement, JCAHO/regulatory agency requirements, and tracking patient outcomes.
• Serves as advocate for patient, protector of patient's rights, and provider of psychological/social/cultural support.
• Integrates patient's individual religious/spiritual, ethnic, and cultural beliefs into the plan of care.
• Develops, implements, coordinates, and provides continuing education for the department, staff, patients, and families, as well as protocols to support standardization of care.
• Assesses and provides education specific to the needs of the patient and is well documented.
• Education is incorporated into the plan of care and includes physicians, staff, and population-specific representatives about patient care options.
• Serves as a liaison between department staff, patients and families, physicians, and external vendors/partners to ensure a collaborative approach to care.
• Interacts with staff, patients, physicians, families, visitors, and public, representing Carilion Clinic during all interactions.
• Completes age-specific admission and ongoing assessments, documents them, and uses them to develop a plan of care.
• Coordinates discharge needs of the patient to social work to prepare for discharge.
• Coordinates discharge/ongoing care needs with ancillary services as appropriate.
• Communicates overall plan of care to direct care nursing staff and changes in the plan during treatment.
• Acts as a resource for peers, organization members, families, and community members.
• Organizes educational presentations, exhibits, and community events for professionals and the community and represents Carilion Clinic at conferences and professional meetings.
• Promotes programs and arranges exhibits at professional presentations, health and career fairs and community events in collaboration with the management team and Strategic Development.
• Performs office functions as defined by the department: scheduling appointments; answering calls; collecting, maintaining, and analyzing data; identifying trends and developing documents, spreadsheets, and tools applicable to the department population.
• Supports the orientation of new employees; assesses and implements unit educational needs and performs other duties as designated by the department.
• Participates in department and system performance improvement initiatives.
• Uses analytical thinking to evaluate the effect of care coordination and interventions on quality outcomes.
• Performs concurrent medical record reviews in assigned area, collects and analyzes relevant patient data, runs outlier reports for chronic care patients, and evaluates the effect of care management on quality outcomes and fiscal parameters.
• Documents utilization review in accordance with departmental guidelines (database/disease registry management).
• Actively participates in quality improvement projects.

Education: Graduate of an accredited School of Nursing required. Bachelor's degree Preferred.

Experience: Three years of RN experience required. At least 2 years of experience in relevant specialty or department…