Quality Manager

Quality Manager

Job

Location:

Roanoke, VA, US

Education Level: Bachelor's Degree

Location Type:
On‑site

Talent Area:
Quality

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable.

Our company sustainability journey has been awarded a Platinum medal by Eco Vadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75,000 companies reviewed. Sustainability is embedded in each and every function at Trivium – it’s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries.

Our culture is results‑driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility.

Accountable for overseeing and improving overall plant quality through the implementation of process quality systems, while ensuring all quality related issues are addressed to achieve maximum efficiency.

• Maintenance of plant quality systems including but not limited to inspection and test methods, work instructions, procedures, product specifications, GMPs, Food Safety Compliance and best practices.
• Develop and drive continuous improvement initiatives in plant quality.
• Ensure quality system adherence and that all aspects of product integrity are maintained.
• Develop and drive supplier continuous improvement initiatives.
• Disposition of finished product by analyzing and interpreting production and quality data; judging product acceptability relative to specifications.
• Key outside customer contact to maintain strong relationships, resolve quality issues, and provide technical and quality support.
• Lead plant root cause and corrective action investigations for customer complaints and internal quality nonconformances.
• Audit implementation of corrective actions for customer complaints and internal quality nonconformances.
• Coordinate with Commercial, Product Development and Corporate Engineering regarding new business and product trials.
• Accurately and timely resolution of coating and mill supplier defective material claims.
• Ensure plant adherence to SMA principles and procedures.
• Responsible for the HFI system including balance, disposition, re‑work and inventory levels.
• Ensure that plant quality procedures are properly completed.
• Communicate quality objectives (KPIs) to floor personnel and develop processes to promote compliance.
• Educate and instruct plant departmental leads and supervisors in process quality improvement methods, and GMPs.
• Prepare quality reviews and submit them to management.
• Assist in development of special plant projects and work in conjunction with Corporate Quality Assurance group.
• Continuous communication and interaction with all Ardagh Metal Packaging plants.
• Work closely with Human Resources to address and resolve personnel issues.
• Direct supervision of plant personnel; may vary by location.
• Other responsibilities as assigned.

• Strong analytical, computer, and communication skills.
• Driven and energetic.
• Ability to solve complex problems outside normal processes.
• Ability to work with all levels of personnel.

• Bachelor’s degree in a technical or relevant discipline.
• Minimum 8 years of experience in manufacturing.
• 4 years of quality experience.
• Excellent management/leadership aptitude.

• Knowledge…