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Tenant Relations Coordinator

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: Hometown Holdings LLC
Full Time position
Listed on 2026-01-12
Job specializations:
  • Real Estate/Property
    Real Estate Agent
  • Administrative/Clerical
    Real Estate Agent
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Real Estate Investor. Business Owner. Regional Property Management-Operations. Licensed Realtor.

Hometown Holdings LLC

Job Description Tenant Relations Coordinator

Job Responsibilities
  • Addressing all tenant related concerns or issues daily with excellent customer service in all HTH locations via phone, email, or text as needed.
  • Providing excellent customer service by fielding concerns via phone, email, and text.
  • Offering follow-up communication to any tenant related concern at hand.
  • Enforces occupancy policies and procedures by confronting lease violators.
  • Under direction of Director of Delinquency and Tenant Relations:
  • Addressing all customers walk to the office.
  • Manages the Notice to Vacate/Move Out Process communications for all property managers.
  • Coverage of all front desk responsibilities including but not limited to taking payments, providing payment receipts, sorting mail, and accepting packages.
  • Documentation of all conversations with tenants with follow-up note in history notes on tenant portal.
Other
  • Other duties as assigned.
Tenant Relations Manager Qualifications /

Skills:
  • Familiarity with applicable local, state, and federal housing laws and regulations
  • High level of organization and attention to detail
  • Competence with office management software
  • Professionalism
  • Internal communications
Education, Experience, and Licensing Requirements:
  • High school diploma, GED, or equivalent
  • Bachelor’s degree or equivalent experience preferred
  • 3-5 years’ experience in real estate or sales
  • 1-3 years’ management experience a plus
  • Solid knowledge of office software such as Microsoft Outlook, Excel, and Word
  • To apply to this position please select the apply now function or visit our website at for a full available list of job opportunities.
Seniority level
  • Mid-Senior level
Employment type
  • Part-time
Job function
  • Sales and Management

Referrals increase your chances of interviewing at Hometown Holdings LLC by 2x

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