Store Assistant Manager

NOW HIRING-ASSISTANT STORE MANAGER

* Open Availability Preferred

* All Shifts - Works Opposite Manager

* Previous Leadership Experience a Plus

* Full Time

Cross America Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position

Description:

The Store Assistant Manager will support the Store Manager in overseeing day-to-day operations, ensuring excellent customer service, managing staff, and maintaining store profitability. The ideal candidate will have a passion for retail, strong leadership skills, and a hands-on approach to running a busy convenience store.

Responsibilities:

Customer Service & Store Environment:

* Greet and assist customers in a friendly and professional manner.

* Resolve customer complaints and concerns promptly and efficiently.

* Ensure the store maintains a clean, safe, and organized environment always.

* Monitor customer service standards to ensure a positive shopping experience.

Staff Management:

* Assist in recruiting, training, and onboarding new employees.

* Delegate tasks and oversee the daily activities of store associates.

* Provide guidance, coaching, and performance feedback to team members.

* Maintain staff schedules and ensure proper coverage during peak hours.

Operations & Inventory Control:

* Assist in managing inventory levels, including stock ordering, receiving, and shelving.

* Conduct regular stock checks to maintain optimal inventory levels.

* Ensure proper handling of products, including rotation of stock, quality control, and reducing waste.

* Monitor and enforce adherence to store policies and procedures.

Sales & Financial Performance:

* Help drive sales by promoting store products and services.

* Assist in achieving and exceeding store sales goals and targets.

* Monitor daily cash handling, sales transactions, and reconcile cash registers.

* Support the Store Manager in managing the store budgets, controlling expenses, and ensuring profitability.

Health & Safety Compliance:

* Ensure store operations comply with health, safety, and legal regulations.

* Conduct regular store inspections to identify potential hazards and address them immediately.

* Support safety initiatives, including emergency preparedness and security protocols.

Reporting & Administration:

* Assist with administrative tasks, including payroll, staffing reports, and inventory records.

* Prepare reports for the Store Manager related to daily sales, inventory, and store performance.

* Maintain accurate documentation on store operations, including employee records.

Qualifications:

* Minimum of 2 years of experience in retail or convenience store management, with at least 1 year in a supervisory role.

* High school diploma or equivalent required; associate or bachelor's degree in business or a related field is a plus.

Skills & Abilities:

* Strong leadership abilities with a focus on team building, training, and motivation.

* Excellent interpersonal and communication skills, with a commitment to delivering exceptional customer service.

* Ability to handle difficult situations with a calm and solutions-focused approach.

* Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.

* Proficient in using point-of-sale systems, basic computer applications (Word, Excel), and inventory management software.

* Willingness to work flexible hours, including evenings, weekends, and holidays, as required by the store's operating schedule.

Reports To:

* Store Manager / Territory Manager

Physical Requirements and Work Environment:

* Be able to stand extended periods (up to 8 hours) during shifts.

* Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store.

* Ability to bend, squat, and reach for products on shelves, both high and low. Ability to climb a ladder as needed.

* Must be able to walk throughout the store and between departments regularly.

* Ability to…