Retail Operations Coordinator

* Coordinate and gatekeep documents and communications via Vera Bradley SharePoint and Task Manager sites. Ensure general upkeep and maintenance of respective sites.
* Gather, compile and communicate all relevant information for field sales teams including rewards and recognition, top 5 initiatives, sales updates, promotions, and contests
* Receive, research, and respond to questions and requests from the field to include but not limited to clarification about contests, store events, operational processes, objectives, and goals
* Create and manage store contests and recognition programs, aligning initiatives with business goals and driving engagement at the store level.
* Maintain, update, and distribute store-relevant SOPs and process documentation, ensuring clarity and consistency across all stores.
* Maintain a strong understanding of store operations, policies, and systems to provide accurate guidance and consistent support.
* Collaborate with Retail Operations Team and other functional areas to develop and communicate new operational processes, tools, and procedures to assist the field in delivering on their goals and objectives
* Communicate sale key dates to ensure stores meet deadlines for internal and external planning (ex; launch support, event execution and all other sales support needs)
* Provide support with special projects as needed including new store openings, store events and channel meetings
* Assist in planning and coordinating Annual Outlet Sale
* Prepare and distribute department mailings, maintain relevant files and programs
* Handle a diverse workload with shifting priorities, adapting quickly to new projects, requests, and business needs.
* High School Graduate. Bachelor’s Degree in Business or other related field preferred
* 1+ years project coordination experience
* 2+ years Sales and/or retail experience preferred
* Experience with POS and Task Manager systems preferred
* Prior store management  experience a plus
* Occasional Travel
* Proficient at utilizing Microsoft Office software
* Detail oriented with the ability to manage multiple tasks simultaneously
* Excellent organization and follow through skills
* Excellent interpersonal, written and verbal communication skills
* Ability to problem solve using innovative and creative solutions
* Strong Presentation skills
* Strong desire and ability to serve customers
* Strong project management and organizational skills
* Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
* Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment
* Strong team player
* Provide a high level of service while simultaneously managing multiple projects and tasks for a variety of situations
* Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day
* Strong sensory skills, such as good eyesight, good hearing, and dexterity
* Ability to operate office equipment, including computers, copiers, fax machines, and phones
* Ability to work in a fast paced environment
* Occasional overnight travel as required
* 401k with generous company match, immediate vesting (age and service requirement)
* Strong line up of professionally managed funds
* Safe-harbor plan design

Vera Bradley began as an instinct.
An instinct fueled by the optimism, passion, and bold self-expression of our founders, who imagined a more colorful, beautiful world — specifically a more beautiful world of bags and travel accessories.

They listened to themselves and invited generations of women to listen to be their own muses. That, together with a passion for design, artistry, and craft, has inspired independent women everywhere to embrace their very personal and unique individual styles.

We exist to champion all the ways women move today, enriching everyday moments and playing a supporting role in their adventures. We do that by listening to our own muse, and to yours. In a very real sense, Vera Bradley belongs to every woman who rejects the notion of sameness and the suggestion of conformity and chooses to be bold and expressive in all the ways that matter to them.

Vera Bradley designs for you, because Vera Bradley is you.

And you are your own muse.
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