Sorter Cave
Job in
Roanoke, Roanoke County, Virginia, 24000, USA
Listed on 2026-01-09
Listing for:
Goodwill Industries of the Valleys
Full Time, Per diem
position Listed on 2026-01-09
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Mission Contribution
Maximize profitability through world class customer service and efficiently processing quality items.
SummaryUnder the direct supervision of the Store Manager or designee is responsible for sorting of apparel and soft line goods into salable or salvage categories. Selection of salable goods must meet quality standards while maintaining quantity of apparel inventory.
Essential Functions- We are committed to providing world-class customer service to all of our customers.
- We are committed to a clean, neat, and organized and safe facility.
- We are committed to keeping all we offer fresh and relevant, including a store with full and fresh inventory.
- Donors and shoppers should be greeted within 10 seconds.
- Every time we touch a donation, something good should happen to it.
- All donations should be processed within 24 hours.
- If you have a pile, you have a problem. This applies to backrooms, desks, production areas and warehouses.
- Hard goods should be priority processed.
- Material handling equipment is for moving donations, not for storage or merchandising.
- Don't fall in love with your donations...rotation is critical to success.
- Donor value and transaction value should increase.
- Profits or ROI should increase.
- Ability to read, write, and communicate verbally.
- Ability to perform basic math skills.
- Must be able to work independently.
- Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
- Ability to work within a team situation.
- Ability to maintain a positive, friendly attitude.
- Ability to perform the essential functions with or without accommodation.
- Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.
The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.
- Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed.
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