Director of Sales & Marketing — Hospitality Club

Hunting Hills Country Club, located in Roanoke, VA, is pleased to announce an excellent career opportunity for aFull-Time Director of Sales and Marketing! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part ofTroon, you will contribute to a global leader in golf and community management.

Pay Range:

$50,000 to $60,000 per year (Depending on Experience)

General Purpose:

Develops and implements an annual sales plan that maximizes profitability for the facility and outstanding quality service for customers.

• Directs and manages all group, leisure, catering, banquet, recreation, membership, and reservations sales activities to maximize revenue for resort.
• Prepares, implements, and compiles data for various reports such as annual sales plan, monthly sales report, annual goals, sales and marketing budget, forecasts, etc.
• Develops rates, group ceilings, and deployment strategies through review of competitive data, demand analysis, and mix management.
• Directs all advertising, public relations, and promotional activities.
• Actively participates in sales presentations, property tours, and customer meetings.
• Conducts various meetings such as staff, daily business review, and weekly strategic reservations and yield management.
• Administers ongoing sales training programs.
• Implements policies and procedures for the Sales and Marketing Department, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to:
  Sales Manager;
  Director, Group Sales;
  Group Sales Manager.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve member satisfaction.
• Communicates any changes or new policies and procedures to the department.
• Conducts staff meetings with subordinates.
• Regular and reliable attendance.

Bachelor’s degree (BA); and one to two years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently talks and hears. Regularly walks, stands, sits and uses hands. Occasionally reaches with hands and arms. Occasionally lifts up to 25 pounds.

Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

None Required

Job Knowledge, Skill, and Ability Preferences:

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Knowledge of Microsoft Office applications and Delphi.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses and Commissions