Family Services Specialist

Family Services Specialist (Open Until Filled)

Location:

Roanoke, VA

Salary: $39,000.00 - $49,400.00

General Description

Performs responsible professional work supporting and assisting clients with personal, social, health and economic needs. Effectively provides services to any client population the department may serve. Manages a caseload in a specialized area or may be required to manage multiple case types using the application of social casework methods and within the context of program laws, regulations and policies. Effectively assesses families and individuals, identifies appropriate interventions, develops service plans, mobilizes resources to meet established goals and objectives and evaluates effectiveness of services.

General supervision is given to provide regular oversight of work activities. Performs other duties as assigned.

Essential Job Functions

• Interview and observe clients and collaterals to assess client strengths and needs
• Conduct home visits in various settings to include client homes, hospitals, residential facilities and group homes
• Provide transportation to clients
• Develop, write and implement service plans with goals, objectives and target dates appropriate to the situation
• Engage client/family in a helping relationship and arrange for appropriate services
• Collaborate with community resources to coordinate services
• Access funding sources as necessary for provision of services, such as the Children’s Services Act
• Document activities and rationale for contacts and services
• Receive, document, and investigate referrals of suspected child or adult abuse and collaborate with supervisor for any necessary actions and resolution
• Recruit, assess, and train resource homes in foster care, adult services or child daycare programs
• Conduct home studies in accordance with department guidelines
• Prepare various professional written reports and documents
• Prepare and file court documents, testify on behalf of the department
• Work in a team environment
• Work outside of normal working hours and serve in an on-call status as assigned and approved by the supervisor
• Use computer programs to document work and search for information

Non-essential Job Functions

• Assist in meeting emergency needs for food, clothing and shelter for walk-in clients

Requirements/Preferences

Education

Required:

Bachelor’s degree from an accredited college or university with a degree in the Human Services field as defined by the Code of Virginia (includes social work, counseling, psychology, sociology, gerontology, criminal justice, and family and child development).

Experience

Preferred:
Some experience in family services work.

Certifications / Licenses

Required:

Valid Virginia driver’s license with good driving record.

Knowledge,

Skills and Abilities

• Thorough knowledge of social work principles and practices necessary for advising clients and delivering services in a public welfare setting
• Knowledge of human behavior
• Ability to communicate orally and in writing with clients, coworkers and other human services workers in the community
• Ability to assess individual and family strengths and needs in areas such as health, housing, income, employment and education; identify and implement intervention strategies appropriate to the assessed strengths and needs of individual or family; identify and utilize other DSS and community program/resources to assist an individual or family in meeting identified goals and objectives
• Ability to effectively utilize interviewing and communication skills to respond to client emotions and engage them in a helping relationship
• Ability to testify accurately in court
• Ability to plan and manage assigned work
• Ability to write professional reports, correspondence, and narrative
• Skill in the use of computer hardware and software
• Ability to interpret and apply laws, policies and regulations in order to provide services appropriately
• Ability to work outside normal working hours to include being on call for emergencies twenty-four hours a day, including weekend and holidays

Additional Requirements

Subject to a complete criminal history and Child Protective Services background search with acceptable results. May be subject to DMV driving…