Family Services Specialist; In Home CPS

Hiring Range: 49201.10 to 56,581.15

Full Time or Part Time:
Full Time

The City of Roanoke is seeking a Family Services Specialist in their In-Home CPS division. This position supports and assists agency clients with personal, social, health and economic needs. Identifies problems, counsels with families by addressing specific needs and/or issues with regard to keeping families and children safe in their own homes. Maintains case records, prepares written reports of services, findings and actions, and testifies in related court hearings as required.

This program works with children who are in danger of placement in foster care, as well as their families. This involves facilitation of services such as prevention and treatment services pertaining to mental health, substance abuse disorder, and In-Home Parent skill-based services. This position creates prevention strategies and completes prevention service plans and accesses federal funding in efforts to keep families intact.

Performs work with agencies such the courts, schools, and other community partners. Supplies information about agency and/or resources and facilities to community. Verifies data and assists clients in making arrangements for various services. Maintains CPS caseload while completing routine paperwork in time frames required by Virginia State Code. Ability to multi-task and respond to crisis situations in a timely and professional manner.

Acts as a team player willing to assist co-workers and able to work outside the normal range of hours when necessary. Participates in a rotating after hours team that responds to emergency CPS/APS/Foster Care situations. Bachelor's degree from four-year college or university with a degree in the human services or related field; or equivalent combination of education and experience. Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia.

Bilingual, Spanish/English speakers encouraged to apply.

NOTE:
If you do not hold a State of Virginia Drivers License, you will be required to provide a certified copy of a DMV report from the state of previous residence before you can be considered for this position.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

This is a non-exempt position.

SUMMARY

Supports and assists agency clients with personal, social, health and economic needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interviews clients to assess the nature and extent of needs
• Identifies problems, counsels with clients and confers with supervisor in preparing social studies in the formulation and delivery of service plans
• Maintains records through the course of client's service relationships with agency
• Makes referrals for service to agencies, such as clinics, employment services, vocational rehabilitation services, etc
• Performs work with agencies such as juvenile and domestic relations courts, circuit courts, etc
• Provides protection and care to abandoned, abused and neglected children and adults on a regular and emergency basis in potentially dangerous situations
• Works with abusive or neglecting parents and families to help effect changes in family situation, usually in a family home setting
• Makes decisions to remove children from dangerous situations and recommendations regarding institutionalization of adults and children
• Studies homes for day care, foster care of adoption placement and/or foster care and adoptive placements
• Maintains case records, prepares written reports of services, findings and actions
• Serves as agency representative on a variety of multi disciplinary teams
• Shares a 24-hour on-call rotation
• Bilingual applicants are encouraged to apply

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services.

LANGUAGE SKILLS

Ability to read and interpret documents such as laws, policies, regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables.

*** CERTIFICATES, LICENSES, REGISTRATIONS

Possession of a valid…