Family Services Specialist; In Home CPS

Family Services Specialist (In Home CPS)

The City of Roanoke is seeking a Family Services Specialist in their In-Home CPS division. This position supports and assists agency clients with personal, social, health and economic needs.

Identifies problems, counsels with families by addressing specific needs and/or issues with regard to keeping families and children safe in their own homes. Maintains case records, prepares written reports of services, findings and actions, and testifies in related court hearings as required.

• Interviews clients to assess the nature and extent of needs.
• Identifies problems, counsels with clients, and confers with supervisor in preparing social studies in the formulation and delivery of service plans.
• Maintains records through the course of client’s service relationships with agency.
• Makes referrals for service to agencies, such as clinics, employment services, vocational rehabilitation services, etc.
• Performs work with agencies such as juvenile and domestic relations courts, circuit courts, etc.
• Provides protection and care to abandoned, abused and neglected children and adults on a regular and emergency basis in potentially dangerous situations.
• Works with abusive or neglecting parents and families to help effect changes in family situation, usually in a family home setting.
• Makes decisions to remove children from dangerous situations and recommends institutionalization of adults and children.
• Studies homes for day care, foster care, adoption placement and/or foster care and adoptive placements.
• Maintains case records, prepares written reports of services, findings and actions.
• Serves as agency representative on a variety of multidisciplinary teams.
• Shares a 24‑hour on‑call rotation.
• Bilingual applicants are encouraged to apply.

This is a non‑exempt position.

• Minimum of a bachelor’s degree in a Human Services field or a bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services.
• Ability to read and interpret documents such as laws, policies, regulations, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to respond effectively to inquiries orally and in writing.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Reasoning ability: define problems, collect data, establish facts, and draw valid conclusions; interpret a variety of instructions and deal with several abstract and concrete variables.
• Possession of a valid appropriate driver’s permit issued by the Commonwealth of Virginia. If you do not have a driver’s license issued by the Commonwealth of Virginia, submit a certified copy of your driving record issued by the DMV from your previous state of residence.

NOTE: If you do not hold a State of Virginia Driver’s License, you will be required to provide a certified copy of a DMV report from the state of previous residence before you can be considered for this position.

Bilingual, Spanish/English speakers are encouraged to apply.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment.

By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith‑based and non‑profit organizations, to promote the well‑being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have access to best services and benefits available to them.