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Day Support Program Manager

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: enCircle
Full Time position
Listed on 2026-10-16
Job specializations:
  • Social Work
    Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 42000 - 56500 USD Yearly USD 42000.00 56500.00 YEAR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Day Support Program Manager

Full Time Management Roanoke, VA, US

Salary: $49,280.00 Annually

The Day Support Program Manageris primarily responsible for managing, coordinating and monitoring agency day support and family care services for an assigned caseload. Responsibilities include ensuring services are delivered as needed and desired as defined in the Individual Service Plan (ISP), ensuring the individual’s health, medical and safety needs are met, hiring and supervising staff and Family Care Providers, ensuring all required documentation is completed properly and in the record, ensuring assigned service locations are in compliance with standards and maintaining communication and fostering positive relationships with families and outside supports such as support coordinators and medical personnel.

Please note:
This role requires driving, therefore a "clean driving record" is critical.

  • Competitive pay
    starting at $49,280
  • Health coverage options: medical, dental, vision, disability, life, accident, hospital, critical illness, pet
  • Financial benefits: 401(k) with match, retention bonus, early wage access via Daily Pay
  • Time off & well-being support: generous PTO, paid holidays, employee assistance program & chaplain services, educational assistance, professional development, Calm app access (for you, friends & family)

MINIMUM EDUCATION, TRAINING, REQUIREMENTS AND PREREQUISITES

  • Must be 18 years of age or older.
  • Must qualify as "Qualified developmental disability professional" or "QDDP" which means a person who possesses at least one year of documented experience working directly with individuals who have a developmental disability and who possesses one of the following credentials: (i) a doctor of medicine or osteopathy licensed in Virginia, (ii) a registered nurse licensed in Virginia, (iii) a licensed occupational therapist, or (iv) completion of at least a bachelor's degree in a human services field, including sociology, social work, special education, rehabilitation counseling, or psychology.
  • 1 year progressively responsible experience in /DD services to individuals.
  • Minimum 1 year administration or supervisory experience with /DD services.
  • Experience conducting and writing assessments and ISPs.
  • Demonstrated skill in administrative program management and supervision.
  • Knowledge of and ability to comply with state licensing, human rights, Medicaid and other agency standards.
  • Ability to maintain records, prepare reports and complete required paperwork according to licensing and agency requirements in a timely manner.
  • Computer and typing skills sufficient to perform essential job functions, experience working with Microsoft Office preferred.
  • Flexibility to work at sites other than usual work location when circumstances warrant.
  • DSP Supervisor Orientation Certification or ability to acquire certification prior to serving individuals.
  • CPR and First Aid Certification or ability to acquire certification within 30 days of employment.
  • Certification in en Circle's Crisis De-escalation/Behavior management or ability to acquire certification within 30 days of employment.
  • Valid Virginia Drivers' license and proof of insurance in compliance with driver requirement policy.
  • Satisfactory Driving Record in compliance with Driver Requirement Policy.
  • Ability to successfully complete HCBS training.
  • Medication Administration certification or ability to acquire Medication Administration certification.
  • Access to a personal vehicle.
  • Schedule:

    Monday-Friday
  • DRIVING SPECIFIC(The following list may or may not be all inclusive at time of posting):
    • Must not have any of the following…
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