Shipping and Receiving Associate

Shipping and Receiving Associate

Job Category:
Distribution. Full-Time.

Location:

Roanoke, VA 24018.

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer‑owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high‑quality Maola dairy products.
• We prioritize your well‑being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are—what you do and what you think matters.

The shipping & receiving employees will prepare orders for shipment, complete all paperwork and ensure accuracy of the order to ship. Duties include but are not limited to receiving in, storing and distributing all deliveries, as well as stock and restocking items in their proper locations as needed. Employees will pick customer orders per pick ticket and ensure the accuracy of selected items and quantities.

$18/h

• Unload delivery trucks using a forklift, pallet jack, or other warehouse equipment.
• Receive in delivered product and label appropriately for easy retrieval.
• Put away materials and components for storage and/or use.
• Prepare orders for shipment per pick‑ticket using a forklift or powered pallet jack ensuring accuracy of the shipment and associated shipping documents.
• Operate and inspect material handling equipment in a safe manner.
• Will review inbound shipments and verify items and quantities before taking delivery, signing BOL’s and receiving documentation. Will make notation of discrepancies and alert management.
• Stock and restocking of items in their proper locations in the warehouses as needed.
• Load and unload trucks as instructed.
• Verify inventory counts and physical inventory as required.
• Move materials in and out of work areas and the warehouse as required.
• Alert management of out of stock or low stock levels as discovered.
• Identify and label boxes, packages, and products as instructed by the picking information, your manager or lead person.
• Always maintaining your work area in a cleaned and organized fashion at all times.
• Report any inefficient or unsafe conditions to management upon discovery of the conditions.
• Complete all paperwork accurately as instructed by your manager and lead‑person.
• Perform all work using safety equipment as instructed while obeying all safety‑rules and procedures.
• Must be able to work overtime without notice involving critical shipments and as scheduled by management.
• Fill out and turn into supervisor all paperwork and documents pertaining to shipping and receiving programs.
• Additional duties may be assigned.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to add, subtract, two‑digit numbers and to multiply and divide with 10's and 100's.
• Forklift Certification. (Must be able to pass operating and written test. Training will be provided by the company)

• Communication
  • Communicate clearly and effectively through multiple channels – oral, written, visual, and non‑verbal – ensuring our messages are understood and delivered appropriately, whether in‑person or digitally.
• Accountability
  • Take responsibility for actions and anticipate challenges before they arise.
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
  • Prioritize understanding and meeting both internal and external customer needs.
  • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
  • Proactive in identifying opportunities and addressing potential threats.
  • Act independently and decisively, rather than waiting for situations to demand action.
• Problem‑Solving
  • Possess the ability to identify and address complex issues with minimal…