Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next – a multi‑year roadmap focused on innovation, client experience, and sustainable growth designed to elevate how we work, serve, and lead in our industry.

At H&R Block, we’re curious, creative, and always on the move, welcoming anyone who embraces challenges as opportunities to make a meaningful difference.

A Typical Day…

Helping others is what we do best here, meaning you’ll see the impact of your work firsthand. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

It would be even better if you also had…

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

What you’ll bring to the team…

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, in person, over the phone or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

Your Expertise

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

Why work for us

At H&R Block, we invest in people by committing to their total well‑being. Our benefit offerings help associates plan for unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to build healthy habits
• Neurodiversity and caregiver support for you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
• to check out all available benefits

The Community You Will Join

We remain committed to building a Connected Culture—trust, care, and connections guide how we work together. You’ll be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues dedicated to mutual growth and support.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Seniority level

• Not Applicable

Employment type

• Full‑time

Job function

• Administrative
• Industries:
  Retail

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