Administrative Support Associate

Special Instructions

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write ‘see resume’ on your application when completing the job duties section.

If time-limited, note appointment end date.

Hours per week: 40

Months per year: 12

Position Number: 001407

NC Salary Grade Equivalency: NC03

Classification

Title:

Admin Support Associate - Advanced

Working Title:

Administrative Support Associate

Salary Range: $35,212 - $44,015

Anticipate Hiring Range: $35,212 - $41,000

FLSA Status:
Non Exempt

Division:
Academic Affairs

Department:
College of Arts & Architecture (Col)

Work Unit:
Theatre

Work Schedule:

8:00 am – 5:00 pm;
Monday – Friday with occasional evening and weekend hours required, as necessary.

The Administrative Support Associate provides administrative support to the Chair of the Department, 16 full‑time faculty members, and 5 part‑time faculty members. Serves as assistant to the Department Chair, assisting with calendar, personnel reappointment, and tenure paperwork, and handles all aspects of faculty searches, from advertisement, letters, and travel. Assists in new curriculum preparation, prepares student evaluation packets, student services, room scheduling, and special projects, processes all travel authorizations and reimbursements for full‑time faculty, hires and orients to the department, prepares offices for new personnel, tracks time sheets for student workers, and hires and trains student workers.

Orders office furniture, business cards, keys, and sets up telephones and computers.

Graduation from high school, or an equivalent combination of education and experience.

This position is characterized by the performance of a variety of administrative, secretarial, and office support duties that are general to an academic unit and specific to a Theatre Department and theatre production. While the position doesn’t require a background in theatre, it requires a learned knowledge of the office and work unit policies and procedures, and the ability to communicate information involving programs, functions, and services specific to theatre education and theatrical production, academic scheduling, and theatre research, including the following:

• Travel reimbursement policy and procedures
• Recording the schedule of classes
• Organizing catering for multiple annual events
• Recording and distributing agendas and minutes from departmental meetings in a timely manner
• Facilitating the employment process from job posting to completion
• Ordering scripts and applying for copyright permissions for theatrical productions
• Preparation of documents and reports
• Use of office technology, compiling records, organizing, and maintaining files
• Facilitating communication between administration, faculty, and students
• Posting email and social media information to all stakeholders as needed
• Greeting, referring, and assisting visitors, clients, staff, others
• Mail distribution and photocopying

The work often involves a public contact role to clarify or provide information regarding the activities of the work unit.

Position may serve as the primary staff assistant to a department or program manager.

• High proficiency in office technology and ability to learn/use campus‑specific systems; excellent written communication, verbal/interpersonal, and customer service skills required.
• Demonstrated use of Microsoft Office and Google Suite software applications to achieve efficiency and productive analysis and reporting, and presentation results (Word, Excel).
• Experience in planning departmental events and processing travel arrangements.
• Experience with web design or social media promotion.
• Exposure to University/college‑based software systems and policy is strongly preferred.

— none specified —

Robinson 363

Posting date: 12/18/2025

Closing date: 01/04/2026

Proposed Hire Date: 02/16/2026

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest

• Contact Information for References

9201 University City Blvd Charlotte, NC 28223