Warehouse Supervisor

About the Position The Warehouse Supervisor provides operational leadership and ensures efficient, customer-focused performance in a demanding order fulfillment environment where excellence is expected. This position oversees all warehouse functions, including inventory control, employee development, workflow coordination, and compliance with company goals & policies. The Warehouse Supervisor drives continuous improvement, fosters a collaborative team culture, and ensures that processes, people, and resources are aligned to deliver exceptional service and support the company’s strategic objectives.

Key Responsibilities Support strategic warehouse operational goals.

Perform HR-related administrative duties, including scheduling, documentation, and personnel coordination.

Lead, supervise, and support warehouse staff, providing ongoing coaching, performance feedback, and issue resolution.

Oversee employee training and development to ensure operational competence and regulatory compliance.

Engage proactively with the customer to coordinate workflow, align scheduling, and support service expectations.

Maintain strong professional relationships with customer personnel and internal stakeholders.

Ensure accurate inventory control through proper storage practices and oversight of weekly and quarterly cycle counts.

Prioritize and complete daily administrative and clerical tasks essential to warehouse operations.

Ensure the warehouse and yard remain clean, organized, and consistently 'showroom ready.'Validate that all picked, packed, and shipped materials meet customer quality and accuracy standards.

Oversee the verification and staging of customer materials to ensure timely order fulfillment.

Record and maintain warehouse operational data, including daily safety and equipment inspections.

Operate forklifts and other warehouse equipment as needed to support workflow.

Maintain appropriate staffing levels to deliver exceptional customer service while ensuring operational efficiency and adherence to company procedures.

Maintain appropriate and timely communication with Alliance Supervisor & Account Manager as applicable.

Qualifications Prior Warehouse Supervisor or lead experience preferred. Previous warehouse and forklift experience required.

Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), Microsoft Office Suite (Word, Excel, Outlook) Radio Frequency (RF) scanners, basic computer navigation and data entry

Strong verbal and written communication skills with ability to build relationships.

Valid driver's license required for business travel between locations.

Experience loading and securing flatbed trailers preferred.

Excellent organizational skills, ability to manage multiple tasks, and a professional, effective demeanor when communicating with all levels of the organization and customers.

Core Competencies Adaptability & Continuous Improvement Adjusts readily to change and seeks ways to improve performance and processes

Business Acumen Understands how one's role and decisions impact the cooperative's overall success

Collaboration & Teamwork Works effectively with others to achieve shared goals

Commitment to Cooperative Values Upholds the principles and mission that guide the cooperative's work Dependability & Accountability Follows through on commitments and takes ownership of results

Effective Communication Shares information clearly and listens actively with others

Integrity & Ethics Acts honestly and consistently in line with organizational values

Member Focus Prioritizes the needs and satisfaction of members in daily work Organization & Time Management Prioritizes tasks effectively to meet deadlines and expectations

Problem Solving & Decision-Making Identifies issues and applies sound judgment…