Sales Administrator

Job Title:

Sales Administrator

Salary:
Up to £30,000

Location:

Rochdale

Role Overview

The Sales Administrator will provide comprehensive administrative support to the sales team while also assisting the finance department with both purchase ledger and sales ledger duties. This role is ideal for someone with strong organisational skills, excellent attention to detail, and experience handling customer orders, invoicing, and supplier documentation. The successful candidate will ensure smooth day‑to‑day operations across order processing, customer service, and financial administration.

Key Responsibilities

Sales Administration

Process customer orders accurately and promptly.

Prepare quotations, order confirmations, and sales documentation.

Maintain customer records, pricing updates, and product information.

Liaise with customers via phone and email, providing updates on orders, deliveries, and lead times.

Coordinate with warehouse and logistics teams to ensure timely dispatch of goods.

Generate and maintain sales reports, KPIs, and performance data.

Support the sales team with administrative tasks, meeting preparation, and schedule management.

Manage customer queries, returns, and replacements.

Sales Ledger Duties

Raise customer invoices, credit notes, and statements.

Ensure accurate application of VAT and pricing.

Monitor outstanding invoices and support credit control activities.

Reconcile customer accounts and resolve invoice discrepancies.

Maintain up‑to‑date sales ledger records and ensure accurate data entry.

Allocate customer payments and assist with chasing overdue accounts.

Liaise with customers to resolve billing queries

Purchase Ledger Duties

Process supplier invoices, purchase orders, and delivery notes.

Reconcile supplier statements and resolve invoice queries.

Match invoices to PO numbers and goods received.

Prepare payment runs and ensure suppliers are paid on time.

Maintain accurate purchase ledger files and audit trails.

Assist in month-end tasks such as accruals and reporting.

Communicate with suppliers to resolve invoice discrepancies.

Skills & Experience Required

Previous experience in sales administration, finance admin, or similar role.

Knowledge of purchase ledger and/or sales ledger processes (preferred).

Strong computer skills including Microsoft Office (Excel, Word, Outlook).

Excellent verbal and written communication.

High level of accuracy and attention to detail.

Ability to multitask, prioritise, and meet deadlines.

Confident working with numerical data.

Experience using CRM or ERP systems (beneficial).

Strong organisational and problem‑solving abilities.

INDAB