Service Administrator

Do you want to make a difference to Families?

Barnardo's Rochdale and Bury services (these services are SENDIASS and Short breaks) are looking for a friendly, organised and professional Administrator to join our team. This is an exciting opportunity to play a key role in supporting children, young people and families by providing a welcoming first point of contact and high-quality administrative support for our services and its users.

As the first point of contact for visitors, parents, carers and partner agencies, you will help create a positive and inclusive experience for everyone accessing our services.

This role 16.5 hours a week (days to be confirmed with successful candidate). Annual Leave and Bank holiday leave pro rata.

Admin roles include but are not limited to:

• Financial management to include; ordering service materials, allocation of grants, checking payroll reports, overseeing the profit and loss reports to highlight any anomolies.
• Organise and monitor our service recording file rooms, ensuring clarity and order in our files across all areas of our service,
• Strong understanding of GDPR to support the management of our documents.
• Data management and compliance oversight
• Supporting the Team manager wiht statistics for contract reports
• Able to respond and offer help to enquiries either via phone or email.
• Health & Safety tasks related to our building/office.
• An understanding that within admin roles you are privy to confidential information and maintaining confidentiality at all times when required is essential.
• Administrative support to the team.
• Using a wide variety of IT applications.
• Proven office administration skills, including minute taking.
• Experience of service user records administration.

We are therefore looking for someone with:

• Ability to give good attention to detail.
• Ability to work to deadlines.
• Good numeracy skills.
• Excellent interpersonal skills. Strong written and verbal English communication.
• Strong organisational skills.
• Extensive experience with IT packages such as Outlook, Word, Excel.
• Excellent team working skills.

Barnardo's staff receive regular supervision and training on our systems and procedures. We have a strong culture of staff support and a commitment to well-being. At Barnardo's we believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance.

Full induction will be given, including:

• Mandatory e-learning.
• Support around policies and procedures.
• Shadowing opportunities with other Barnardo's staff.
• Safeguarding training.
• Other job-related training opportunities.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.