Service Administrator

Do you want to m
ake a difference to Families?

Barnardo's Rochdale and Bury services (these services are SENDIASS and Short breaks) are looking for a friendly, organised and professional
Administrator to join our team. This is an exciting opportunity to play a key role in supporting children, young people and families by providing a welcoming first point of contact and high-quality administrative support for our services and its users.

As the first point of contact for visitors, parents, carers and partner agencies, you will help create a positive and inclusive experience for everyone accessing our services.

Admin roles include but are not limited to:

• Financial management to include; ordering service materials, allocation of grants, checking payroll reports, overseeing the profit and loss reports to highlight any anomolies.
• Organise and monitor our service recording file rooms, ensuring clarity and order in our files across all areas of our service,
• Strong understanding of GDPR to support the management of our documents.
• Data management and compliance oversight
• Supporting the Team manager wiht statistics for contract reports
• Able to respond and offer help to enquiries either via phone or email.
• Health & Safety tasks related to our building/office.
• An understanding that within admin roles you are privy to confidential information and maintaining confidentiality at all times when required is essential.
• Administrative support to the team.
• Using a wide variety of IT applications.
• Proven office administration skills, including minute taking.
• Experience of service user records administration.

We are therefore looking for someone with:

• Ability to give good attention to detail.
• Ability to work to deadlines.
• Good numeracy skills.
• Excellent interpersonal skills. Strong written and verbal English communication.
• Strong organisational skills.
• Extensive experience with IT packages such as Outlook, Word, Excel.
• Excellent team working skills.

Barnardo's staff receive regular supervision and training on our systems and procedures. We have a strong culture of staff support and a commitment to well-being. At Barnardo's we believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance.

Full induction will be given, including:

• Mandatory e-learning.
• Support around policies and procedures.
• Shadowing opportunities with other Barnardo's staff.
• Safeguarding training.
• Other job-related training opportunities.

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values.

We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line withour pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

* T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can…