Temporary Customer Service Advisor

Overview

• Start date before Christmas
• Weekly pay & chance to go perm!

About Our Client

This public sector organisation operates in Rochdale and is dedicated to delivering outstanding services to the community. As a medium-sized organisation, they focus on ensuring the needs of their customers are met efficiently and effectively.

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about services and policies.
• Handle and resolve customer complaints in a professional manner.
• Maintain and update customer records in the database.
• Assist customers with applications and service requests.
• Collaborate with team members to improve customer satisfaction.
• Follow up on customer queries to ensure timely resolution.
• Adhere to organisational guidelines and confidentiality policies.

A successful Temporary Customer Service Advisor should have :

• Previous experience in a customer service role.
• Strong communication and interpersonal skills.
• Ability to handle challenging situations calmly and professionally.
• Proficiency in using customer service software and databases.
• Attention to detail and a problem-solving mindset.

• Competitive hourly rate & weekly pay.
• Chance to contribute to the local community through excellent customer service.
• Temporary role with potential for further opportunities.

If you're ready to take on this exciting role as a Temporary Customer Service Advisor in Rochdale, apply today to join a dedicated team in the public sector!