Omni-Channel Customer Care Team Lead
Job in
Rochdale, Greater Manchester, OL16, England, UK
Listed on 2026-07-07
Listing for:
JD Sports Fashion
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
JD Sports Fashion is seeking a Customer Care Manager at their Kingsway location in Rochdale. This role focuses on leading an omni-channel customer support team, ensuring high-quality service across communication channels.
The successful candidate will drive performance and engagement, coach team members, and monitor key metrics to enhance the customer experience. Benefits include staff discounts and personal development opportunities.
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