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Multichannel Customer Service Agent - Rotating Shifts

Job in Rochdale, Greater Manchester, OL16, England, UK
Listing for: JD Sports
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 20000 - 27000 GBP Yearly GBP 20000.00 27000.00 YEAR
Job Description & How to Apply Below

JD plc is seeking a Customer Service Agent at Kingsway for a full-time, rotating shift pattern across 5 days out of 7. Hours include 6:30am–7:15pm on weekdays and 6:30am–6:00pm on weekends, with a rotating weekend roster and coverage needs.

You will handle inquiries via phone, email, social media and live chat, resolve product questions or issues, take orders by phone, and provide product guidance while recording reasons for contacts and contributing to service improvements.

Are you ready to take on the Multichannel Customer Service Agent - 24/7 Rotating Shifts role at JD Sports?

The Multichannel Customer Service Agent - 24/7 Rotating Shifts role at JD Sports is now open for applications in Rochdale, England, United Kingdom.

Join us at JD Sports as our next Multichannel Customer Service Agent - 24/7 Rotating Shifts in Rochdale, England, United Kingdom.

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