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Learning & Development Advisor | Customer Care Training

Job in Rochdale, Greater Manchester, OL16, England, UK
Listing for: Jd Group
Apprenticeship/Internship position
Listed on 2026-07-19
Job specializations:
  • Education / Teaching
    Bilingual, Seasonal / Summer
Salary/Wage Range or Industry Benchmark: 28000 - 38000 GBP Yearly GBP 28000.00 38000.00 YEAR
Job Description & How to Apply Below

Jd Group is seeking a Learning and Development Advisor in Rochdale to design and deliver innovative training across an omni-channel Customer Care environment. The role involves creating system training modules, interactive workshops, and e-learning content, with travel to partner sites as needed.

You will ensure GDPR/PCI DSS compliance, use data-driven insights to improve programs, and collaborate with IT and Operations to reflect system updates.

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