Engineering Shift Manager - Engineering-T2

Shift Engineering Manager Kingsway Distribution Centre

Department: Engineering

Responsible to: Engineering Manager

Location: Kingsway Distribution Centre

JD Fashion Plc is a leading international multi‑channel retailer of branded sports, fashion, and outdoor brands. Established in 1981 with a single store in the North‑West of England, today JD is an industry leading retail business with over 60,000 colleagues and over 3,400 stores across a number of retail fascias in 32 markets around the world. JD is at the pinnacle of the global sports fashion industry, providing customers with a product range that remains both authentic and uniquely appealing across a highly differentiated omni‑channel experience

Our business model is split into Sports Fashion, Street & Premium Fashion, Outdoors and Gyms.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE
100 publicly quoted company since 2019. In FY21, JD Sports Fashion Plc generated revenues of £6,167.3m, underlying PBT of £324.0m and net cash of £795.4m and a market capitalisation of £7.275bn.

JD won the International Excellence award at the Drapers Awards 2021 and was named best performing share of the 2010s with revenues increasing from £770m in 2010 to £6.1bn in 2021.

To lead and manage the Engineering shifts across a large 24/7 Engineering operation, providing clear direction and leadership to teams of multi‑disciplined & Service Engineers, Assistants, to support internal and external customers, across two large DC’s (c1M sq. ft.) ensuring all qualitative and quantitative business objectives, standards and KPI’s are achieved. To drive an environment of continuous improvement both in Engineering performance and people.

• Provide leadership to large team of multi‑disciplined Engineers, including Multi‑skilled Engineers, Service Engineers, Engineering Assistants, Stores to ensure delivery of key service elements such as planned preventative maintenance, fault rectification and fault eradication.
• Provide hands‑on fault‑finding as required to support the Engineering Teams and aid the resolution of issues encountered and the completion of Planned Maintenance tasks, installations, and project work.
• Undertake day to day management of third‑party contractors to ensure delivery of key service KPI’s and project delivery.
• Performs all people aspects of managing a shift including, disciplinaries, manage performance, time management and RTW’s.
• Recruit, develop & manage direct reports. Develop colleagues through probationary reviews, appraisals, PDP’s & one to ones.
• Drive engagement within the teams.
• Facilitate effective communication within the department.
• Escalate and manage 3rd Party support personnel and stakeholders as required to obtain technical response and support.
• Act as Proxy for Sites Engineering Manager as required, managing all duties.
• Promote, demonstrate, and drive the company values throughout the Engineering Function.
• Drive the transition from a reactive to proactive culture. Devise, plan, and coordinate Engineering activities to include the completion of Planned Preventative Maintenance and reactive jobs that are captured in the CMMS system.
• Undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices.
• Work collaboratively with Operations and support areas (Op’s leads, HR, Control Room, H&S, Training, building services, planning) as appropriate to advise and support on resource and technical issues that ensure optimum utilisation of equipment and resource.
• Develop, support, and appraise direct reports ensuring performance expectations are delivered and that both teams and individuals’ engagement is demonstrated.
• Assess teams training needs, help to facilitate training that supports both the individual and the business alike.
• Lead continuous improvement initiatives, identifying opportunities and developing and implementing solutions.
• Manage within the company guidelines on all policies and procedures. (Absence, performance, investigations, disciplinary & Grievance, Health & Safety, and security)
• Always promote Health & Safety,…