IT Trainer

Permanent - 36.25hrs a week

As an IT Trainer you will be responsible for designing, documenting and delivering high‑quality IT training across the organisation, ensuring colleagues are confident and capable in using the technology required for their roles. You will work closely with IT, People & Culture and business teams to identify skills gaps, support technology change, and embed new systems and ways of working through effective training and ongoing support.

You will play a key role in supporting IT change initiatives by ensuring colleagues are well prepared for new or updated applications, processes and tools.

• Proven experience in an IT Trainer, Technical Trainer or similar role
• Strong knowledge of IT systems and business applications, with the ability to translate technical concepts into clear, practical training
• Experience designing and delivering engaging training for both technical and non‑technical audiences
• Excellent communication and interpersonal skills, with a customer‑focused approach
• Strong analytical and problem‑solving skills, with the ability to assess training needs and measure effectiveness
• Ability to work collaboratively across teams and adapt training approaches to different learning styles

As an RBH employee, you will receive a range of fantastic benefits, including:

• SMART working arrangements
• Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement
• Ability to purchase up to an additional 5 days leave per year
• A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%
• Healthcare – automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few
• You will also have access to our Employment Assistance Programme with a 24‑hour confidential counselling support for both personal and work‑related issues

Please refer to the attached Job Description upon completing your application

Please note, we will be reviewing and shortlisting throughout the duration of this role and we could close early, therefore we recommend an early application.