Knowledge Management Coordinator

Can you help shape how knowledge flows across InHealth? From our clinical and operational teams to the digital channels supporting our patients.

At InHealth, we hold a huge amount of valuable clinical, operational and organisational knowledge. As our Knowledge Management Coordinator
, you'll help make sure the right information reaches the right people, in the right place, at the right time.

You'll play a key role in how we capture, organise, govern and share knowledge across InHealth – from policies, SOPs and clinical guidance through to patient pathways, training materials and operational know-how.

And this isn't just about managing documents.

You'll help shape how trusted information is surfaced across SharePoint, our intranet and knowledge bases, as well as emerging channels such as chatbots and Voice AI
.

It's a fantastic opportunity for someone who loves bringing structure to information, improving how people find what they need and using technology to make knowledge more accessible and useful.

Working across clinical, operational, governance, digital and customer-facing teams, you'll:

• Capture, organise and maintain important organisational knowledge
• Make information easier to find through clear structures, tagging, metadata and taxonomy
• Help manage and improve SharePoint, intranet pages, knowledge bases and document libraries
• Work with subject matter experts to turn complex information into clear, usable knowledge
• Identify knowledge gaps and find practical ways to address them
• Help ensure information is accurate, current, appropriately governed and version controlled
• Shape what knowledge should be available through different channels, including intranets, chatbots and Voice AI
• Create guidance and deliver support that helps colleagues confidently use knowledge tools
• Encourage better knowledge-sharing habits across the organisation
• Use feedback and content insight to continuously improve how knowledge is managed and accessed

You'll naturally enjoy making sense of information and creating order from complexity.

You'll be curious, organised and highly detail-focused, but just as importantly, you'll be great with people. You'll know that effective knowledge management isn't simply about technology or repositories – it's about building relationships, asking the right questions and making information genuinely useful.

You'll be comfortable working with people from different disciplines and confident translating complex or specialist information into something clear and accessible.

We'd particularly like to hear from you if you have:

• Experience working with SharePoint, intranets, content management systems or structured knowledge repositories
• An understanding of taxonomy, metadata, content structures and information management
• Experience capturing and improving organisational knowledge
• Strong written communication and stakeholder engagement skills
• Excellent organisation and attention to detail
• Experience supporting colleagues to adopt new tools, processes or ways of working
• A degree or equivalent experience in Knowledge Management, Information Science, Library Science, Communications, Business Administration or a related area

Experience with in healthcare would be useful, but your ability to connect people, information and technology will be what really makes the difference.

This is an opportunity to help build something that will have an impact right ac ross InHealth.

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on our healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their…