Service Desk Analyst First-Time Fixer
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Agilisys is seeking a Service Desk Analyst for a 6 month contract based in Rochdale. You will log incidents, service requests and RFCs, and provide first-line technical support to internal and external users.
You will manage calls via the SMT, reply by phone and email, and aim to resolve 75% of incidents at first contact using remote assistance tools. The role offers a dynamic environment and opportunities to develop IT service skills.
We are looking to fill the Service Desk Analyst (6-Month Contract) - First-Time Fixer position at Agilisys in Rochdale, England, United Kingdom.
Learn more about the Service Desk Analyst (6-Month Contract) - First-Time Fixer role in the description above.
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