Head Of Operations

Head of Operations
North West | £60,000 – £65,000

If you’re an experienced operational leader within complex care, this is an opportunity to shape and scale a provider with clear, ambitious growth plans across the North West. You’ll have the autonomy to influence strategy, build high-performing teams, and drive sustainable expansion into new areas without losing sight of quality and compliance.
This role would suit a commercially aware clinical leader ideally an RGN who understands both the regulatory landscape and the realities of delivering safe, person-centred complex care in the community.

The Role
As Head of Operations, you’ll take full oversight of service performance across a growing portfolio. You’ll balance operational excellence with business development, ensuring growth is structured, compliant, and built on strong clinical foundations.
You’ll work closely with senior leadership to identify new opportunities, strengthen local authority and ICB relationships, and embed consistent standards across services.
Package & Benefits
£60,000 – £65,000 salary
Senior leadership position within a growing provider
Genuine opportunity to shape growth strategy
Fast-paced environment with scope to develop your own team About the Company
This is an established complex care provider in the North West with ambitious expansion plans for the year ahead. They deliver nurse-led and specialist packages to individuals with complex clinical needs in the community. Growth is planned and strategic, with a focus on entering new geographical areas while maintaining strong governance and CQC compliance.

Key Responsibilities
Provide operational oversight across complex care services
Lead and develop Registered Managers and clinical teams
Drive business development and support tender opportunities
Maintain strong relationships with commissioners and stakeholders
Ensure CQC compliance, quality assurance, and clinical governance standards
Support expansion into new regions across the North West About You
Ideally a Registered Nurse (RGN) with complex care experience
Proven senior operational leadership within community complex care
Strong understanding of CQC-regulated services
Commercially aware with experience in business development
Confident leading through growth and organisational change

If you’re looking for a leadership role where you can genuinely influence growth, quality, and long-term direction, please reach out today on (phone number removed) or send your cv to (url removed)