General Manager

Join for free and get all the latest news, reviews, jobs, offers, competitions and much more here

The role involves managing budgets, hospitality services, membership growth, marketing, and events while maintaining high standards of member and guest satisfaction. The successful candidate will work closely with the Board of Directors to implement strategic plans, improve operational efficiency, and support the continued development of the golf course and club facilities.

Full Time

Location:Rochdale Golf Club Ltd, Edenfield Road, Rochdale, Greater Manchester, England, OL11 5YR

The Club:

Founded in 1888, Rochdale Golf Club is a premier 18-hole moorland golf course located between Bamford and Norden in Rochdale. It benefits from a healthy membership and is blessed with an exceptional clubhouse, hosting a wide range of golf societies, functions, and events.

The club is currently managed by a Board of Directors: – (Board Chair, Deputy Board, Corporate, Finance, Ground, Hospitality, Golf, & Marketing).

However, the club is looking to transition away from a traditional operational board, as the current structure mixes governance with daily management which slows decisions down and creates role confusion. The club is proposing to move to a strategic board model which focuses on long-term policy whilst empowering the General Manager to run daily club operations.

About the Role:

The club is therefore seeking a professional, experienced General Golf Club Manager to lead our staff, protect and maintain our traditions, and drive commercial and operational success.

• Strategic Focus:
  The general manager will drive the long-term vision, budget, and policies in conjunction with the Board of Directors
• Clear Authority:
  The general manager shall be responsible for (and maintains) full control over daily operations and staff
• Better Communication:
  The general manager reports directly to members via regular updates.
• Faster Action:
  Operations run smoothly without waiting for board votes

Key Responsibilities:

• Operational Leadership:
  Oversee the day-to-day running of the clubhouse, course interface, and hospitality services. Oversee daily admin and management functions, and liaise with suppliers and contractors as necessary
• Financial Management:
  Manage P&L, set and monitor annual budgets, forecasts, capital projects, and achieve revenue targets
• Functions, Food & Beverage:
  Manage the hospitality team in conjunction with the Hospitality Director & Hospitality Manager to ensure that the bar and catering facilities are efficiently run and meet the needs of members and visitors.
• Member & Guest
  
  Experience:
  
  Deliver high standards of customer care, and enhance visitor experiences
• Compliance:
  Liaise with the Board and RGC’s Health & Safety Representative to ensure that the club’s legal obligations are met. (i.e. Statute Law, Health & Safety, and Licencing)
• Sales & Marketing:
  Drive membership recruitment, retention, and event bookings (weddings, funerals, and private functions)
• Team Management:
  Lead, mentor, and recruit departmental staff while ensuring HR and compliance standards are met
• Board
  
  Collaboration:
  
  Work closely with the Board of Directors and the various sub-committees to execute the club’s strategic plan.
• Golf & Course Management:
  Liaising and collaborating with the Head Greenkeeper, Grounds Director & Golf Director to improve the quality and playability of the course; establishing a data-driven agronomic plan, prioritising infrastructure such as drainage, and maintaining transparent communication with members regarding ongoing course work

Candidate Requirements:

• Ideally hold the ‘Diploma in Golf Club Management’, accreditation via the GCMA, and/or a higher education degree in Golf & Business Management
• Proven management…