Service Colleague

Service Colleague

Location:

Pilsworth

Employment Type:

Part time

Contract Type:
Permanent

Shift Pattern:
Day shift, 24 hours per week

Pay Rate: £12.71 per hour

Category:
Retail – Hourly Colleagues, Sales Staff

Closing Date: 15 July 2026

As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart ther you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

• Customer-focused:
  You enjoy helping people and making their experience a positive one.
• Team player:
  You work well with others and support your colleagues.
• Reliable:
  You show up ready to work and take pride in what you do.
• Positive attitude:
  You bring energy and enthusiasm to every shift.
• Willing to learn:
  You’re open to training and keen to build your skills.

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

• Competitive salary.
• Colleague discount: 15% off your shopping at Asda from day1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to flexible pay, income tracker, financial coaching, exclusive savings account.
• Company pension.
• Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – ensuring inclusion and celebrating differences.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is reimagining retail. It’s hard for anyone to imagine how many different career possibilities there are  big business is creating new roles all the time, so take the time to explore our current open positions and apply to the ones you feel suit you best. You can also keep an eye on new positions and check how your current applications are progressing by visiting regularly.