Business Operations Specialist - Rochester Hills, MI

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards.

You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Gainwell is seeking a Business Operations Specialist to support daily processing and reporting activities at our Rochester Hills location. You will review and process information, reconcile reports, identify discrepancies, maintain accurate records, and complete assigned work within established quality and turnaround requirements. This position requires strong attention to detail and the ability to work accurately in a structured, deadline-driven environment.

• Process and review operational information in accordance with established procedures, quality standards, and deadlines.
• Audit and reconcile reports, records, and transactions to verify accuracy, completeness, and required documentation.
• Research discrepancies and processing errors, determine appropriate next steps, and support timely resolution.
• Maintain accurate records and handle confidential or sensitive information in accordance with established security and privacy requirements.
• Track assigned work against quality, productivity, turnaround-time, and service-level expectations and identify opportunities to improve processes.

• 2+ years of experience in business operations, transaction processing, document processing, administrative operations, production support, or a related processing environment.
• Experience reviewing, auditing, reconciling, or validating reports, records, transactions, or operational data.
• Proficiency with Microsoft Office, including Excel, Outlook, Word, and Teams, and experience working with business systems, workflow applications, or reporting tools.
• Experience identifying and researching discrepancies, errors, or incomplete information and following established procedures to resolve issues.
• Strong attention to detail, organization, written and verbal communication, and ability to manage multiple assignments in a deadline-driven environment.

• Full-time, on-site position Monday through Friday at 1872 Enterprise Drive, Rochester Hills, MI 48309.
• Work in a structured operations environment with established expectations for accuracy, quality, productivity, and turnaround time.
• Regular use of Microsoft Office, business systems, workflow applications, and reporting tools.
• Collaboration with team members and leadership to resolve processing issues and complete assigned work.
• Access to Gainwell’s competitive benefits package for eligible employees including medical, dental, vision, and 401(k) options in accordance with applicable eligibility guidelines.

The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work ’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and…