Membership Experience Specialist

Membership Experience Specialist page is loaded## Membership Experience Specialist locations:
Rochester Hills, MItime type:
Part time posted on:
Posted Yesterday job requisition :
104846

Health Fitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported.

As an employee of Health Fitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
** About the role
** Health Fitness is looking for a part-time Membership Experience Specialist to join our team at our client site in Rochester Hills, MI. In this role you will drive new membership sales and membership retention through excellent customer service, relationship building and continued process improvement.  The ideal candidate is self-driven, well-organized and possesses excellent communication skills.

Schedule:

20 hours per week, Monday-Friday: varied between 9am-7pm, occasional weekends may be required

Key point of contact for the community and members at the client's Health and Wellness Center. Responsible for providing assistance and service to clients by answering requests, process, and provide information on membership accounts and services offered.
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* Key Accountabilities:

*** Provide exceptional customer service to prospective and existing members via face-to-face service, phone, text, and email communication. Building lasting relationships with prospective and current members.
* Meeting sales goals and generating leads through prospect, networking, and member referrals.
* Promoting and attending facility social events.
* Serving as facility ambassador to local businesses, corporations and community members.
* May provide leadership presence on the floor to assist with issues that may arise and provide coverage when manager isn’t available.
* Conduct tours of the facility and assist members with account changes and requests.
* Other duties as needed/assigned
** Minimum Requirements
*** High School Diploma/GED.
* Adult/Child CPR/AED/First Aid certification required within 60 days of hire.
* 1-2 years previous sales experience.
* Exceptional interpersonal skills.
* Highly motivated and communicates effectively.
* Passionate about helping others improve the quality of their lives.
* Able and willing to listen to feedback and apply it moving forward.
** Preferred:
*** Associates degree or relevant work experience.

Compensation: $13.73-$22.00 per hour. Pay is dependent on experience and qualifications.

Brand:
Health Fitness Health Fitness  is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.### Explore Careers at Health Fitness We  are looking for strategic thinkers, innovators, team players and leaders who align with our purpose of improving the health and wellbeing of those we serve.

We’re a nationwide team of more than 2,400 professionals who believe in the power of health and fitness — and creating opportunities for others to believe as well. We are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities.

We started in 1975 as Fitness Systems. Over the years we expanded our services and capabilities to offer injury prevention and treatment and wellness services, so that we can truly care for the whole person. Today, we are Health Fitness and we’re backed by Trustmark, a benefits company that has supported employers and their teams for more than 100 years.
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