Fleet Operations Administrator

Fleet Operations Administrator

Location: Medway (Office based)

Salary: £26,811.20

Hours: Full time, Monday to Friday 8 am to 5 pm

Contract: Permanent

• 25 days’ annual leave plus bank holidays, and a day off for your birthday
• Enhanced maternity and paternity leave
• Free access to mental health support, including 1:1 therapy
• Healthcare and wellbeing benefits
• Extra family‑friendly days for key life moments, plus death in service cover

We’re looking for a Fleet Operations Administrator to support the effective management of City Sprint’s fleet operations across the UK.

This role is focused on ensuring compliance, cost efficiency, and operational reliability across our owned and hired vehicle fleet. You’ll play a key role in supporting vehicle maintenance, supplier relationships, and day-to-day fleet processes.

Working closely with internal teams, couriers, and external suppliers, you’ll help maintain accurate records, manage fleet-related queries, and support ongoing improvements within the fleet function.

City Sprint is a leading UK logistics provider, delivering same day and time critical services nationwide.

As part of the DPD and Geopost group, we combine the scale and strength of a global network with the agility and pace of a fast‑moving business. This role offers the opportunity to contribute directly to a key support function that underpins operational success across the business.

• Supporting the day‑to‑day management of the City Sprint fleet, including owned and hired vehicles
• Managing Penalty Charge Notice (PCN) processes, ensuring accurate records and cost control
• Monitoring vehicle maintenance, MOTs, repairs, and supplier performance
• Supporting damage processes and liaising with repair centres to manage costs effectively
• Maintaining accurate fleet data across systems (e.g. MID, Prohire, telematics platforms)
• Assisting with insurance administration and claims handling processes
• Supporting service centres, couriers, and operational teams with fleet‑related queries
• Monitoring telematics data and supporting driver behaviour and compliance initiatives
• Contributing to fleet reporting, highlighting trends, risks, and cost‑saving opportunities
• Supporting compliance requirements, including FORS standards and audit preparation
• Assisting with supplier relationships, including hire providers, insurers, and maintenance partners
• Supporting continuous improvement and fleet electrification initiatives across the business

• Experience with in fleet operations, logistics, or a similar environment
• Knowledge of vehicle maintenance, leasing, insurance, or compliance processes
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication and stakeholder management skills
• Ability to analyse data and identify trends or issues
• Experience working with operational systems and Microsoft Office tools
• A proactive and solutions‑focused mindset
• Confidence supporting both internal teams and external suppliers
• Experience with telematics, PCNs, claims, or compliance frameworks (desirable)

All successful candidates will be required to complete a DBS check.

If you’re detail‑focused, organised, and enjoy working in a fast‑paced operational environment, apply now to join City Sprint as a Fleet Operations Administrator.