Sales Order Processor

Sales Order Processor

Location: Hoo
Hours: Monday to Thursday 7:30am–4:00pm, Friday 7:30am–12:30pm
Contract: Permanent, Full-time
Salary: Competitive - Disclosed on initial phone call

Our established client is seeking an organised and detail-focused Sales Order Processor to join their busy team.

This is a varied administrative role supporting the sales function by ensuring all customer orders are processed accurately and efficiently from receipt through to despatch.

• Process customer sales orders accurately and in a timely manner
• Liaise with customers, the sales team, and warehouse/production to coordinate order fulfilment
• Manage order amendments, cancellations, and any queries
• Raise and issue order acknowledgements, invoices, and delivery documentation
• Monitor order progress and proactively communicate updates to customers
• Maintain accurate records on the internal order management system
• Handle general administrative tasks as required

• Previous experience in a sales order processing or similar administrative role
• Strong attention to detail and accuracy
• Good communication skills, both verbal and written
• Proficient with Microsoft Office, particularly Excel
• Experience using an ERP or order management system desirable
• Organised, reliable, and able to prioritise a busy workload