Parts Advisor

Parts Advisor – Strood, Kent

Salary:
From £30,000 per year, negotiable depending on experience
Job type:
Full-time, permanent

Location:

Strood – in person

Jayar Components is a well-established automotive parts distributor supplying quality components to customers across the south of England.

We are looking for an experienced Parts Advisor to join our busy Poole branch. This is a skilled position requiring strong automotive aftermarket knowledge and the ability to identify and supply the correct vehicle parts efficiently.

As a Parts Advisor, you will work closely with customers, colleagues and suppliers in a busy, fast-paced branch environment. You will play an important part in delivering excellent customer service, supporting branch sales and maintaining strong customer relationships.

Key responsibilities

* Responding to customer enquiries in person and over the telephone.

* Accurately identifying automotive parts, components and accessories.

* Providing customers with product information, prices and availability.

* Processing customer orders accurately and efficiently.

* Liaising with suppliers and other branches to source parts.

* Developing positive relationships with new and existing customers.

* Supporting the branch in achieving its sales and service targets.

* Using the company’s computer systems to process enquiries and orders.

* Working with colleagues to ensure customers receive a prompt and reliable service.

Requirements

* Previous experience working within the automotive aftermarket or motor-trade parts industry is essential.

* Good all-round knowledge of vehicles, automotive parts and suppliers.

* Strong communication skills and an excellent telephone manner.

* A helpful, professional and customer-focused approach.

* Good computer skills and the ability to learn new systems.

* The ability to work accurately under pressure in a fast-paced environment.

* A willingness to develop product knowledge and contribute towards sales targets.

* A valid driving licence.

What we offer

* A permanent, full-time position within an established automotive parts business.

* A starting salary of £30,000, negotiable depending on experience.

* The opportunity to use and develop your specialist automotive knowledge.

* A busy and varied role within an experienced branch team.

* Training on the company’s systems and working practices.

Please note

Previous automotive aftermarket experience is essential for this Parts Advisor vacancy. Management and counter-sales positions within Jayar Components are specialist roles, and applications from candidates without relevant automotive parts experience will not be considered.

Experience:

* Automotive aftermarket:
At least one year required.

Education:

* GCSEs or equivalent preferred