Centre Coordinator & DDSL

Full-time Permanent 2 plus years

Who are we?

This isan exciting time to join the TCHC Group. TCHC Group was set up in August 2004.Since then, we have continued to develop and deliver programmes to support bothyoung people and adults to learn, achieve and progress toward greateropportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations.

Most of all, webelieve in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve theiraspirations and goals and attain a positive outcome.

TCHCis a disability confident, committed employer.

Who are welooking for?

Areyou organised? Have an attention to detail? Experienced with administrationprocesses, able to coordinate others?

Able to meet deadlines? Want to make a difference? Want to work withyoung people, ensuring they can achieve? Are you a good communicator?

Ifyes, read on.

We are seeking a Centre Coordinator & DDSL who can bring excellent administration and people skills to a newly appointed education and training centre, providing education to 16-19-year-olds.

You willbe responsible for creating an outstanding experience for our learners and working closely with the Centre Manager and internal teams to track, report,and monitor the success of all young people's learning activities.

Job Title:

Location:

Medway

Working Hours:

8.30 am to 5.00 pm, Monday to Friday, 1-hour lunch,37.5 hours per week

Contract Type:

Perm

£28,000gross per annum (£25,000 per annum plus £3,000 for the DDSL role)

What are welooking for?

• GCSE (or equivalent) in English and maths atgrade 4/ C or above
• Experience with an administration role
• Experienced in communicating with differentpeople
• A strong, working knowledge of currentsafeguarding legislation and child protection procedures.
• Experience in supporting individuals with diverse learning needs and/or from vulnerable backgrounds.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust with young people andstaff.
• The ability to handle sensitive and confidential information with the utmost professionalism and integrity.
• Demonstrable resilience and the ability toremain calm and professional in challenging situations.
• Strong organisational skills and the ability to maintain meticulous records.
• Business administration level or above
• Experience working in an administration role within education
• Formal Designated Safeguarding Lead (Level
  3) training.
• A professional qualification in a relevant field (e.g., Youth Work, Social Work, Counselling).
• Mental Health First Aidqualification.

• To support the centre manager, colleagues, and learners toensure the smooth running of the education and training centre,maintaining high standards of communication, administration, health, andsafety, and safeguarding.
• Oversee the centre admin processes and ensure systems areused
• To coordinate learner enrolments to the study programme, leadon managing and evidencing learner attendance, and arrange meetings when required,
• Coordinate the use of petty cash and ensure all resources are available
• Coordinate to ensure deadlines for admin tasks are met
• To participate in meetings to evaluate individual learningplans, ensuring effective practice is in use.
• Maintain security of confidential materials,
• Diarise any off-site interventions with learners and assist in planning, including travel arrangements
• Assist with the management and storage of session plans andall appropriate resources
• Organise learner registrations and exit paperwork
• Promote inclusive learning and consistently maintain established standards of discipline within the centre.
• To support learner recruitment
• Support sessions with a covering of breaks
• Ensure registers are up to date and authorise bursarypayments in conjunction with the centre manager

• Be the first point of contact for all visitors and maintain aprofessional and welcoming reception area.
• Be the primary first contact for external callers and…